RETURNS FROM USA & INTERNATIONAL RETURNS.
please let us know when returning an order so that we are expecting your return. If you have any difficulties. Please contact us we are open 7 days week from 10 to 6 pm, and we have toll free line 1-833-897-1804.
ALL RETURNS Need to be returned with the postal service of your country.
INTERNATIONAL RETURNS WITH UPS OR OTHER SHIPPING COURIER WILL BE REFUSE. BECAUSE UPS OR ANY OTHER COURIER COMPANY WILL CHARGE US BROKERAGE FEES, TAXES AND DUTY ON YOUR RETURNS.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
ANY RETURNS WITH FREE SHIPPING, the original shipping cost will be deducted of the refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items: Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org or 1-833-897-1804.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 5085 regional road 80 unit 29 Hanmer Ontario CA P3P 1P7.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 5085 regional road 80 unit 29 Hanmer Ontario CA P3P 1P7
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Any returns with free shipping, the original shipping cost will be deducted on the refund.